Data Validation, Customer Service and an Unnamed Hotel: A Cautionary Tale!
Here at SecureIQLab, we kinda like triangles. Nothing against parallelograms, but we’re triangle folk. There are two famous triangles. When the tenet of people, process, and technology is properly executed, a perfect equilateral triangle is created. When execution is abysmal, you’re looking at the Devil’s Triangle (AKA Bermuda Triangle) of customer service. At that point, […]
